Shipping & returns.
Orders process in 1–3 business days. US delivery takes 7–14 days. You'll get tracking by email when your order ships.
Damaged or defective
If your CLOSE CALL arrives damaged or doesn't work, email hello@closecallrazors.com within 14 days of delivery with your order number and a photo. We'll send a replacement or a full refund. No need to send it back.
Lost packages
If your tracking stops updating or your order hasn't arrived within 21 days, email us and we'll make it right.
Returns
For hygiene reasons, razors that have been used can't be returned. Unopened items can be returned within 30 days of delivery. Email us to start a return; return shipping is paid by the customer. Refunds go back to your original payment method once the return is received.